How do employees rate British Gas?

Employees rate British Gas 3.3 out of 5 stars based on 1,807 anonymous reviews on Glassdoor.

How can I get a job at British Gas?

To get a job at British Gas, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at British Gas and prepare for tough questions.

Do people recommend working at British Gas?

Overall, 42% of employees would recommend working at British Gas to a friend. This is based on 1,807 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at British Gas?

69% of job seekers rate their interview experience at British Gas as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at British Gas.

How do employees rate the business outlook for British Gas?

42% of employees think that British Gas has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at British Gas

British Gas Snapshot

3.3

based on 1,802 ratings

42% would recommend to a friend

Chris O Shea

69% approve of CEO

22 OfficesLocations

Mission 💡 Our mission is to empower our people of today, to power the planet of tomorrow. We are going through big changes and have committed to creating a cleaner and greener future, as we move together towards our goal of becoming NetZero by 2050.

Description We’re the household heroes powering 1 in 3 homes in the UK – but supplying energy is just part of what we do. We’re making the UK’s homes greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

Associated companies

Centrica3.8★

104 jobs1.3K reviews

Life at British Gas

Why work with us?

Experienced Engineers

Be part of more

We're Powered by Purpose

We're a People Place

Energise Your Career

We're always on the lookout for experienced gas engineers, SMART engineers and electricians to join our team.

Our perks are powerful 🪙

It's time to prioritise you. Imagine not having to travel hours to a job, not having to worry about when your next job will be, or, not getting paid when you take time off to enjoy some sun with your loved ones. As part of the Centrica family, you’ll receive our industry-leading core benefits package, that gives you so much more than just money in the bank.

Take a look: https://www.morethanacareer.energy/britishgas

Become a Net Zero Hero 🍃

We’ve proudly heated Britain’s homes for over 200 years – but there’s never been a more exciting time to join British Gas. Right now, we’re at a pivotal moment. We’re not only supporting our customers through a once-in-a-generation cost of living crisis, we’re also leading the national charge to get our customers to Net Zero by 2050.

We know that to get there, we need to assemble a team of the very best engineers.

Are you ready? Visit: www.lifeatcentrica.com

Company updates

British Gas

6mo

Let's goooo🥇🥇 We’re super proud to have taken home two golds at the European Contact Centre & Customer Service Awards (ECCCSA) Our amazing team was recognised for: ✨ Best Cross-Functional Collaboration – the judges thought our 'setting the standard’ initiative, which bought together customer facing colleagues and our tech teams, helped create a culture focused on customer outcomes and team work. ✨ Greatest Impact of a Multi-AI Approach – for transforming the experience for both customers and colleagues through the use of AI Well done all 👏...Show more

Let's goooo🥇🥇 We’re super proud to have taken home two golds at the European Contact Centre & Customer Service Awards (ECCCSA) Our amazing team was recognised for: ✨ Best Cross-Functional Collaboration – the judges thought our 'setting the standard’ initiative, which bought together customer facing colleagues and our tech teams, helped create a culture focused on customer outcomes and team work. ✨ Greatest Impact of a Multi-AI Approach – for transforming the experience for both customers and colleagues through the use of AI Well done all 👏

0

British Gas

1y

Today is a big day for British Gas, as with great excitement, we introduce our newest (and fluffiest) customers… the Things! 💙 Our new family aren’t just all soft blue fur, cosy and cute, they represent something really meaningful: the feeling of being with British Gas. That sense of calm, comfort and confidence that everything at home is running smoothly – so our customers can focus on what matters most. This is more than a brand refresh; it’s a reflection of who we are and what we stand for. Our new brand endline, “Taking care of things,” captures our promise to give peace of mind to the millions of homes we serve across Britain – keeping them warm and working. And soon, the Things will be popping up everywhere – helping us connect in a more human and relatable way with our customers. We’re super excited about this next phase for British Gas; we love the Things and what they stand for, but most of all, we hope our customers – and those we’d love to be our customers – do....Show more

www.youtube.com

https://www.youtube.com/watch?v=7wKlxzveLBw

0

British Gas

1y

To be successful in sport takes dedication, years of training and no shortage of talent. We think elite athletes have numerous transferable skills that can bring us amazing value. Thanks to our landmark partnership with Team GB and ParalympicsGB we’ve launched the Centrica athletes pathway. Seven brilliant sporting stars joining a special nine month leadership program, aimed at bringing their unique perspectives to our business. We sent Norton Hill along to see how they were settling in. Learn more about our Athlete's Pathway: https://lnkd.in/ettxyv-Z Meet our sporting stars: https://lnkd.in/eUSSyuGr hashtag#MoreThanACareer hashtag...Show more

www.youtube.com

What do high performance athletes add to a workplace?

3

British Gas

2y

📢 Get Set… Go. We’re excited to announce a landmark 5-year partnership with Team GB and ParalympicsGB to empower young people and athletes to make a positive difference to themselves and their communities 🤝 Working with exceptional Olympians Katarina Johnson-Thompson and Tom Daley and Paralympians Jack Hunter-Spivey and Ellie Simmonds, our partnership has bold ambitions, including Get Set for Positive Energy, a free schools programme, which aims to reach up to 1 million children and families - empowering young people and their communities in the role we can all play in saving energy for a greener future. 💚 💙 In addition to that, we will be developing a ‘Pathways’ programme to support former athletes in developing new careers, helping them transfer the skills and expertise gained while competing to roles within our workforce. Read more about this landmark deal 👉 https://lnkd.in/e9YxcHXN...Show more

📢 Get Set… Go. We’re excited to announce a landmark 5-year partnership with Team GB and ParalympicsGB to empower young people and athletes to make a positive difference to themselves and their communities 🤝 Working with exceptional Olympians Katarina Johnson-Thompson and Tom Daley and Paralympians Jack Hunter-Spivey and Ellie Simmonds, our partnership has bold ambitions, including Get Set for Positive Energy, a free schools programme, which aims to reach up to 1 million children and families - empowering young people and their communities in the role we can all play in saving energy for a greener future. 💚 💙 In addition to that, we will be developing a ‘Pathways’ programme to support former athletes in developing new careers, helping them transfer the skills and expertise gained while competing to roles within our workforce. Read more about this landmark deal 👉 https://lnkd.in/e9YxcHXN

5

British Gas

2y

At British Gas, we're proud to have our volunteers working with Groundwork to help make a difference in their local communities. From cleaning up public spaces in Leeds to creating bug hotels at Llandegfedd Reservoir, these dedicated volunteers are making a real impact. 🌍🌳💚 We believe in the power of giving back, and that's why we're asking our colleagues across Centrica to volunteer 100,000 days by 2030 to build inclusive communities. Show your support and join us in celebrating their efforts! 🙌...Show more

At British Gas, we're proud to have our volunteers working with Groundwork to help make a difference in their local communities. From cleaning up public spaces in Leeds to creating bug hotels at Llandegfedd Reservoir, these dedicated volunteers are making a real impact. 🌍🌳💚 We believe in the power of giving back, and that's why we're asking our colleagues across Centrica to volunteer 100,000 days by 2030 to build inclusive communities. Show your support and join us in celebrating their efforts! 🙌

3

Photos

British Gas photo of: Heating Installation

British Gas awards & accolades

UK's 50 Best Places to WorkBusiness & Services, Great Place to Work, 2009
UK's 50 Best Places to Work, Great Place to Work, 2008

Connect with British Gas

Jobs at British Gas

Business Customer Contact Agent

Business High Level Complaints Specialist

Watford, East of England, England

Employee reviews at British Gas

British Gas has an employee rating of 3.3 out of 5 stars, based on 1,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Gas employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Ratings by category

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.3

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.7

Senior management

Employee reviews

Service and repair engineerCurrent employee

5.0

Easy job, but frustrating challenges to manage

British Gas

British Gas Snapshot

Associated companies

Life at British Gas