Costa reviews

-Poor Area Management -Expected to work over contracted hours without extra pay -CEO voted to keep minimum wage low - Costa starting to fail due to fresher, better indy coffee shops. The failing is seen as the staff's fault - Atrocious pay at all levels - Expected to pick up extra shifts and looked down on if you refuse - Unrealistic targets to hit at management level - Bonuses taken away for trivial things - female managers actively kept down so higher ups won't have to pay maternity pay as 'all women get pregnant ' (heard from costa executive) Costa are out to save money and increase profits, they employ cheap and don't care if staff are unhappy or leave. Money driven not employee driven.

Manager is TERRIBLE OBSESSED with bonuses, couldn't care less about morale, no Xmas night out, no training, I worked for Costa when whitbread owned it for 2 years and I LOVED costa, was so obsessed with training, in 2 years we had 1 person leave it was an amazing community. Opportunity to buy shares etc now since coca cola own it, cut the staff waaaayyy back, managers have massive egos obsessed with their bosses all brown nosing and absolutely the blind leading the blind. Couldn't care less about staff. Training went down the toilet. 1 person to serve over 300 people in 4 hours, they couldn't care less, all about the money. Worst company I've worked for since coca cola took over. Best company I worked for by far when it was whitbread. Worst company ever Don't work here You will lose your sanity, freedom and manager will change your hours on the computer because of MASSIVE understaffed and give 0 support and hire no one all for their bonuses WHICH WAS ENOUGH FOR SOMEONE TO PAY FOR THEIR WEDDING.