Pros
Remote is the only perk of working for this company now
Cons
The company had went gradually downhill since 2024 with an almighty slump since Thoma Bravo acquired the company and within days, 5% cut to the workforce was announced. This is to be expected as they have 5-10% workforce cuts across the board around February/March annually. Condensed working week and flexible working options pulled. Office closed so no in-person collaboration available now, Social events, team building lunches, etc. all cut right down for 2 years now, bonuses and annual pay rises postponed. Bonus/Incentive scheme is revisited every quarter or so and now made to be deliberately ambiguous and unachievable. The Support model which took years to perfect scrapped overnight. All the teams in special/regional skillsets all put into larger multi-regional teams. No opportunities for progression in Tech in EMEA. All opportunities outsourced to Mauritius and North America. So many redundancies in Product, Development and QA in EMEA that the application is full of defects now. What was once a great company to work for, and who looked after and engaged their employees, is now a soulless shell of itself. C Suite are obsessed with implementing AI into everything like it's a magic wand and with any way they can make cuts. They will have bi-annual employee satisfaction surveys to get positive feedback then pull some form of perk/incentive afterwards. Company no longer not offer exit interviews or surveys upon termination so no longer seem to be interested in why they are losing long serving talented and committed employees.
