Does Doyle Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Doyle Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Doyle Collection. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Doyle Collection?

75% of Doyle Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Doyle Collection 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Doyle Collection?

Food and Beverage Assistant (18) , Bartender (6) , Manager (5) , Reservations Agent (5) , Server/Waiter (5) , Accomodation Assistant (4) , Front Desk Receptionist (4) , Bar Manager (3) , Chef De Parties (3) , Marketing (3) , Sales Executive (3) , Sales Manager (3) , Waitress (3) , Accountant (2) , Chef (2)

What are the pros of working at Doyle Collection according to real employee reviews?

"The people are great" ((in 16 reviews)); "The team is amazing and professional" ((in 14 reviews)); "+ Good benefits" ((in 10 reviews)); "Friendly staff and easy to learn" ((in 7 reviews)); "Great management team and culture" ((in 6 reviews))

What are the cons of working at Doyle Collection according to real employee reviews?

"Poor management and badly organised" ((in 16 reviews)); "Low pay and hard to progress" ((in 14 reviews)); "Long Hours with little change in schedule" ((in 10 reviews)); "Poor salaries compared to the number of duties" ((in 6 reviews)); "Very resistant to change you will have to fight like crazy to implement them with little support , crazy long hours and little recognition to to people that really make a difference to the venue(s)." ((in 4 reviews))

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Doyle Collection

Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)

Timur Sentuerk

86% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

227 reviews

3.0

Jun 6, 2026

Friendly staff but high workload expectations

Accomodation assistant

Recommend

CEO approval

Business Outlook

Pros

Staffs are friendly and helping

Cons

Mostly assigned too much extra work

2.0

Apr 30, 2026

Nice perks but a toxic work environment and high turnover

Sales

Recommend

CEO approval

Business Outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

Doyle Collection Response

Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.

4.0

Apr 25, 2026

Good Family Owned Company

Food and beverage manager

Recommend

CEO approval

Business Outlook

Pros

Friendly teams Small company so you feel like you have a voice and can make a difference Clean and welcoming spaces Development programs with valuable industry knowledge Staff meals

Cons

Some departments have high turnover Weekend/evening shift neglected Lack of cohesion between departments

Doyle Collection Response

1mo

thank you so much for your valuable feedback, we value all the feedback

Viewing 1 - 3 of 227 Reviews

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Friendly staff but high workload expectations

Nice perks but a toxic work environment and high turnover

Good Family Owned Company

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