7mo
Thankyou for taking the time to share your experience. We're genuinely sorry to hear your time at Wilderness did not reflect the values we uphold.
While we strongly value open feedback, we don't agree with several of the points raised, particularly around the care and intent behind our referrals, training standards and the support we provide our teams. These comments do not reflect the values we uphold or the efforts we continue to make to ensure safe, supportive environments for both staff and the children in our care.
We’re committed to listening and learning, if you're open to it we’d really appreciate the opportunity to speak with you directly and understand more. Please feel free to reach out to arrange a confidential conversation.