Have to be in a click - Senior Residential Support Worker A Wilderness Way Employee Review

2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Job satisfaction with the children

Cons

It’s if your face fits operation managers dictate everything

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A Wilderness Way Response
2mo
Thanks for sharing your thoughts. We're really glad to hear you’ve had good job satisfaction supporting the children, that means a lot to us. We’re sorry to hear you felt some decisions weren’t as fair or consistent as they should be. If you’d like to chat more about your experience, please do reach out to your HR lead.

Explore other reviews about A Wilderness Way

1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- once had great services, great managers and great support - houses are lovely - mileage paid

Cons

- managers pushed out for not wanting to take part in the exploitation of there teams and the children they are forced to take in by referrals - basically given to the highest bidder - operation managers openly stating everyone is replaceable when staff are leaving weekly - staff retention is poor, I don’t know any other company that probably spends more on recruitment and training that anything else - left in dangerous situations with agency workers who are lazy and useless - new starters haven’t completed all mandatory training before being thrown to the lions of children’s who wilderness are not set up for and the houses aren’t suitable - no support from managerment after incidents - no sick pay - head office have an opinion that the rsw are nobodies and don’t belong in head office. - your holidays are chosen for you and you can pick 2 shifts a year you wish to take off ( that’s if there’s no training, team meetings or anything else they decide is mandatory that week) - pay hasn’t met with other companies in years - exit interview is a feedback form, no actual communication from anyone - payroll is removed when leaving - training certificates have to be asked for - pay is always wrong and trying to run a house with no money is hard enough without having to travel over 100 miles for work

1
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A Wilderness Way Response
7mo
Thankyou for taking the time to share your experience. We're genuinely sorry to hear your time at Wilderness did not reflect the values we uphold. While we strongly value open feedback, we don't agree with several of the points raised, particularly around the care and intent behind our referrals, training standards and the support we provide our teams. These comments do not reflect the values we uphold or the efforts we continue to make to ensure safe, supportive environments for both staff and the children in our care. We’re committed to listening and learning, if you're open to it we’d really appreciate the opportunity to speak with you directly and understand more. Please feel free to reach out to arrange a confidential conversation.
5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I truly enjoy my role and enjoy the fast-paced, busy environment it offers. It is a rewarding position where the children remain at the heart of everything we do. I feel fully supported by my managers and the wider leadership team, and I would like to personally thank the company for the care and support I received during my recent illness. With the exciting growth happening across the company, it feels like a great time to be part of the team, and I look forward to contributing to its continued success.

Cons

I personally cant think of any.

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A Wilderness Way Response
6mo
Thanks so much for sharing this and being so open about your recent illness, we’re so happy felt supported by your managers and the wider team, and it’s great to know the care shown during that difficult time made a difference. We love having your energy and positivity as part of the journey. Thanks again for the kind words, they mean a lot!
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