Pros
We listen to our employees and change things if something is going wrong for our teams. We have invested in 25 additional managers this year so every team and every child has a manager in place to support them in addition to their shift partner and team. 98% of our employees in a recent engagement survey are proud to work for us. 75% of our roles have been filled through internal promotion and internal talent development in the last 12 months. Our salary packages are in the upper quartile in our industry. We have become an internal diploma centre which means that there are no longer training cost commitments from our employees as we develop them to be qualified residential support workers. We believe our training and diploma package is market leading.
Cons
There will be amazing days, getting outdoors, seeing smiles on our children's faces, making a difference to them and showing them a different path to the one that has been chosen for them in their lives. It isn't easy though. Our children need support to make different choices and our employees role is to help them to see that things can be different.