Unless your desperate, do not work for Blenheim House - Anonymous employee Berkley Care Group Employee Review

1.0
Jul 11, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of any! Just need a job.

Cons

Horrible manager. Talks about other staff and repeats things that should be confidential

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Berkley Care Group Response
2y
Thank you for your comments, we are concerned by the feedback you have written and would like the opportunity to understand more about why you feel this way. Staff and resident confidentially is something that Berkley Care take extremely seriously, if you are happy to share more about this please contact Laura Purvis in our HR Team - laura.purvis@berkleycaregroup.co.uk

Explore other reviews about Berkley Care Group

5.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

I wanted to highlights the staff's kindness and professionalism, the welcoming and clean environment, and the variety of activities that residents enjoy. It also emphasizes how the care home respects residents' dignity and independence, making them feel happy and safe, and provides great peace of mind for families. The team has a flexible and sensitive approach. They are always responsive to service users needs and respect the choices, which helps maintain independence as much as possible. The home is always spotless and well-maintained. The grounds are beautiful, and the common areas, like the bistro and lounges, are comfortable and welcoming, making it a great place for visitors too.

Cons

Long hours, Staff may face uncooperative residents, verbal abuse, or even physical or sexual harassment from some individuals, which can be stressful and upsetting. Dealing with residents' families, who may have their own opinions on care or act as "experts," can add another layer of stress and potential conflict.

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Berkley Care Group Response
6mo
Thank you for sharing your detailed feedback. We’re really pleased to hear your positive comments about the kindness and professionalism of the team, the welcoming and well maintained environment, and the way residents’ dignity and independence are respected. It’s great to know this helps residents feel happy and safe, and gives families peace of mind. We also appreciate your honesty about the challenges of working in care and your feedback around recognition and rewards, which is important to us. Thank you for your openness and for the dedication you bring to your role. Cedar Mews are lucky to have you as part of the team!
5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoy working at Burcot Lodge, it is very rewarding working with people who have dermentia, making their time living in a care home a happy place to live. The staff members are such lovely people to work with nothing is too much trouble when you ask for help when assisting a resident, they all want the best for all residents. The management are all on hand for help and advice when it is needed, they are very approachable and happy to help. Burcot is the first care home I have worked in and I feel very much part of a team, and was welcomed by all the staff members there. In my time working at Berkley Care Group I have had no problems and enjoy working within this company who really care about all residents and staff.

Cons

Working in care can be mentally tiring at times, but we are all encouraged to take time out if we need to step out even just for 5 minutes when needed.

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Berkley Care Group Response
6mo
Thank you for taking the time to share your experience at Burcot Lodge. We’re so pleased to hear how rewarding you find your role and how supported and welcomed you feel by your colleagues and management team. Creating a caring, supportive environment for both residents and staff is very important to us, so your feedback really means a lot. We also appreciate your honesty about the demands of care work and are glad you feel encouraged to take time when needed. Thank you for being a valued member of the team!
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