Pros
Fun young staff, great learning opportunities, different working culture to most companies & you will meet a range of interesting people. The bank started as a great place to work with seemingly good career prospects for everyone. There was a great feel & warmth about the place which made you feel proud to work for Metro Bank. Sadly not anymore.
Cons
Metro Bank have continued to grow too fast, taking on too much too quick, not enough staff in stores or head offices to which the back office cannot cope, the wrong people in management roles & alot of redundancies with more to follow. The AML teams are struggling and in real trouble with most of the staff looking to leave. The pay for the jobs undertaken by these teams are severely underpaid and understaffed with a continuous increasing work load. They have lost alot of good experienced people recently so contractors have been hired to help with them back log or work with some paid around £300-£400 per day - Internal staff are told there is 'no budget' for salary increases. Progression within the teams is nonexistent and mostly hired externally. Your treated like a child with fear installed into you by poor, deluded & power hungry management. The working environment is toxic and depressing and has had the life sucked out of it. The AML teams have crumbled under poor leadership & management and they should be held accountable for current mess they are in. It's scary when you realise the actual importance of these departments and what they are put in place for, only for them to be mismanaged so bad causing a very high risk for the bank in many aspects. These departments were once seen at the most sought after in the bank; now they seen as the entrance to hell.
