Sweatshop with no regards to people - Senior Software Engineer Monzo Bank Employee Review

2.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, remote work options

Cons

Incompetent management and org issues lead to infinite loop of problems. No regards to technical debt leaves engineers struggling with issues and waste company money on everyday basis. Culture and values are just buzzwords for Monzo. Don’t be fooled by funny memes posted on social networks. Company tells you a lot of stories about caring, but their deeds don’t prove it. Just a small example: caring about mental health. In fact, nobody ever asks how do employees feel on their workplace. Not everyone will go seek for help. They even started pre-moderating leavers channel, where people posted some farewells, and plenty of recent ones were quite bitter. My manager can be replaced by a talking parrot. Doing bare minimum and not giving a f thing about fixing/improving things. Literally reading script lines and following them like a robot, while every simple question will puzzle them. Recent progression framework changes to have like 100 levels will make sure your lack of promotion will be justified by going from level 43 to 45 lol.

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Monzo Bank Response
3y
Thank you for taking the time to leave us a review. We're really sorry to hear that you haven't had the best experience working with us. The wellbeing of all our Monzonauts is really important to everyone at Monzo and we'd love to talk about your experience so that we can improve. You can email us on hiring@monzo.com if you'd like to talk about this further.

Explore other reviews about Monzo Bank

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, fun, dynamic place to work

Cons

No too many negatives to report

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Monzo Bank Response
1mo
Hi 👋 Thanks for taking the time to leave us a review. We really appreciate the honest feedback it’s the only way we get better. We’re always looking for ways to improve the experience for everyone here, so thank you for helping us see where we can do more. If you'd be open to discussing in more detail your feedback please do email hiring@monzo.com Thanks once again!
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

remote working was a real benefit

Cons

lack of management skill, lack of focus, no support for workforce

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Monzo Bank Response
1w
Hi there, Thanks for taking the time to share your experience. We’re glad to hear that remote working was a real benefit for you, but we’re sorry that you didn’t feel supported or well managed during your time at Monzo. We appreciate you sharing this feedback, especially as someone who experienced Monzo from the inside. If you’d be open to sharing more detail privately, please contact us at hiring@monzo.com and we’ll make sure your feedback reaches the right team. We wish you all the best for what comes next.
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