Not as good as it seems - Educator N Family Club Employee Review

1.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Staff benefits - lunch, annual allowance, Some staff are nice when you see them Premises are modern and accessible Website looks good and fresh

Cons

Permanent staff are recruited and sent to work elsewhere to provide cover, sometimes at short notice. This practice can last for months, you’re not told this when they recruit you. Culture of fear about speaking up, you will be penalised. Staff aren’t content, high sickness absence and turnover in other branches, due to management style and behaviours Lack of care and support for staff, I think many are looking to move on. Taking on children some who need extra care without understanding what they need. Had to leave to protect my mental health.

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N Family Club Response
3y
Thank you for your feedback. We are pleased that you enjoy our team benefits and the brilliant facilities we offer to children and team! We are very sorry to hear about your experience. While we pride ourselves on our Play as a Team ethos and our ability to support one another, we recognise that individual circumstances and experience may differ, and we are actively encouraging our teams to voice any concerns they may have so that we can address these quickly. It would be really helpful to speak with you further to understand your experience and support us in improvement, if you would be willing to reach out to us directly. - Kathryn, Regional Director

Explore other reviews about N Family Club

5.0
Sep 18, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

N is a lovely place to work with the friendliest team around. It's an inspiring place to be and there are real career progression opportunities as we scale.

Cons

Things can be busy, but everyone goes above and beyond to support each other.

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N Family Club Response
3y
Thank you so much for your lovely review. It's really important to us that our team feel they are able to develop their skills and have the support they need through our benefits as well as the training we provide. Please continue to ensure that you're making the full use of the benefits available to you! Mark - People Director
5.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

I have only been with N since August 2021 and I felt like part of the team from the moment I walked into the Nursery. The management team are amazing, they are so supportive, always there to give support, guidance and just to lend an ear (if needed). The overall team are also amazing, everyone works together and will give every other room support, where possible.

Cons

In fairness I haven't come across any yet from the Nursery that I am in.

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N Family Club Response
4y
Thank you so much for your review and the lovely words, and to share your valuable feedback. Our team's happiness is very important to us and we want everyone to feel they are listened to - we understand that being an early years educator can be challenging at times, and want to work with our team to make life easier where possible. Through our termly happiness surveys we've had some really great ideas so please keep sharing your ideas and feedback. Mark - Head of Talent
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