Shameful state in operations - Area Manager Royal British Legion Employee Review

As a veteran I WAS proud to work for the RBL, however over the last 20 months senior managers in operations, namely the ADO and Director of operations have put there own careers before the objectives and aims of the charity. Statistics twisted to suit the picture they want to portray to Trustees, and not the reality of operations and welfare services at all. A failed restructure based on the plans of the ADO and Director of ops, which exposed their lack of knowledge about the people we support! Frontline staff bullied and gaslighted by the ADO at all levels, culture of fear in operations staff. Staffing and morale at an all time low, under resourced, unappreciated and overworked. Volunteers and members disregarded and treated as second class.