Management incompetency leads to high turnover and chaos - Anonymous employee Royal London Employee Review

2.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that i can think of.

Cons

Management are shocking. Loose cannons making ridiculous changes to how you work every single day because they don't have the skills or competency to put the right processes in place to manage the workloads on a long-term basis. Reactive management. Long-standing underwriters leaving because of the incompetency and new underwriters also leaving as soon as they are in the door because of the mess.

avatar
Royal London Response
3w
Thank you for sharing your feedback. Royal London has many formal and informal routes for colleagues to share their views. Please speak to your People Leader or Colleague Representative in the first instance if you would like to discuss this further.

Explore other reviews about Royal London

5.0
Sep 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lovely place to work Great environment Lots of development options

Cons

For me there are no cons

avatar
Royal London Response
9mo
Thank you for recognising the positive, friendly working environment and great values we have here at Royal London.
1.0
Oct 29, 2023
Recommend
CEO approval
Business Outlook

Pros

the food and the people

Cons

I love this job and the workers

1
avatar
Royal London Response
2y
Thank you for taking the time to leave such a positive review and for recognising our great colleagues.
See reviews by: Helpful|Rating|Date|All