HGS reviews

3.3

52% would recommend to a friend

(5,007 total reviews)
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Venkatesh Korla

67% approve of CEO

50% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Sep 17, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Company is good management is very supportive.

Cons

No cons in company overall good company.

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HGS Response
8mo
Thank you for your feedback! We’re glad you find HGS a good company with supportive management. For any further thoughts, you can reach us at Talk2us@teamhgs.com.
1.0
Dec 1, 2016

HGS Team Manager

Recommend
CEO approval
Business Outlook

Pros

There are no benefits of working at this company in the UK.

Cons

Horrible company to work for. The CCMs are useless! Poor management. Really bad Site managers across all 3 sites(Chiswick, Preston & Selkirk). DON'T MAKE A MISTAKE OF JOINING THIS ORGANISATION! They don't follow employment law and have been taken to tribunal often for troubling employees.

3.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

*Very easy application, assessment centre and score criteria for the role. To the degree any one with a good grasp of English could get the role. *Good Career Progression options (but take note - NOT PAY) with new campaigns.

Cons

*Average Tenure is no more than a few months. *Pay is ridiculously low for the performance they expect. With new contracts, they have made it basically minimum wage. No paid breaks or sick days. *No incentive to do more than what is required. You are not rewarded for delivering above average performance. *If you don't meet stats, or preform, they can give during the extended six months probation just a weeks notice. *Extremely strict adherence roles, to the degree you have to ask permission to go to the lavatories. As someone who has a degree, this isn't something I'd ever expect. No dignity at all.

Viewing 1 - 3 of 5,007 Reviews

Glassdoor has 5,267 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.