IBM reviews

3.9

78% would recommend to a friend

(107,066 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Nov 7, 2014

Quite weird that it has not yet crashed and shut down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home on Fridays (and sometimes other days as well) Looks good on CV (although I have a very strong feeling that may be short lived)

Cons

No strategy at all - if the market has a tool called outlook, they build a replica called lotus notes, if the market has google analytics, they build tealeaf...they somehow always build tools that were around 5 years ago rather than tools to solve a current problem. There is a lot of hype about small achievements. In fact some of the hype I would be ashamed to associate with. Example is an innovation award for someone who made the timesheet tool work on mobile. I can't believe they would win an innovation award in 2014. If it was 2004, I would have happily applauded. IBM is a time bomb waiting to explode. Thankfully I got out before there were 400K people out there searching for jobs.

1.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing springs to mind. Really, nothing.

Cons

Watching out to see if you are in this quarter's RA (redundancy action). Assume you will never get a pay rise (because you won't). Wonder at the mindless paperwork (I live in the UK but worked in Europe, so I had to fill in endless forms and interviews to see if I should pay tax in the UK or the host country - despite EU law being clear that I could work abroad for up to 2 years prior to paying tax in the host country. Getting expense forms rejected as you didn't itemise the tax out. Getting expense forms rejected as you did itemise the tax out. Sitting in airports for 6 hours as getting the later flight saved IBM $10. Watching the CEO award herself a $5 million bonus, despite 20 consecutive quarters of declining turnover. The culture is to stab your colleagues in the front and hoard knowledge - never share - you are judged against them, so if you can make them look bad do so. Personal Business Committments (PBC). At the start of the year you make up 30 or so of these and are judged on how well you meet them, not on how well you do your job. So if your job changes, you are screwed. Turn down chargable work to write white papers that no one will read - this makes sense to meet your PBCs. So just no. IBM 20 years ago was an employer of choice. Now it's one to avoid at almost any cost. And to add insult to injury 2 years after I left they threatened me with legal action if I didn't pay them almost £300, with no explanation of what the alleged debt was for. To cut a long story short, they backed down when I pointed out to them that what they were doing was illegal and I welcomed seeing them in court. 6 months after I left they asked me to return. Never!

1.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

In truth for new joiners it would be for the CV, but there are still quite a few good people here to learn from but reducing fast. Some interesting stuff to do as well if you end upon the right place but difficult to find.

Cons

Abysmal management, finances and direction. Zero direction or idea what they are doing. Good troops still try to help clients but constantly hampered by clueless management (who only care about their pay packet and culling troops) and increasingly poorly skilled recruits often offshore but now recruiting poorly skilled locals as well to cut cost but deliver very badly at the same time. Strategy such as it is is just wrong and badly done anyway. Many lies given to staff daily.

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