Intercom reviews

3.9

78% would recommend to a friend

(1 total review)
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Eoghan McCabe

69% approve of CEO

88% positive business outlook

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1.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent compensation and benefits Modern tech stack and infrastructure in parts of the org

Cons

- Sadly a culture of fear and self-preservation dominates. - Leadership, including senior directors are often very unpleasant to deal with. - Multiple instances of serious misconduct were formally reported and quietly buried. - Nepotism and favoritism dictate career growth, not skill or impact. - Women and underrepresented groups face systemic barriers and micro aggressions. - Collaboration is undermined by territorialism and gatekeeping. - High attrition among high-performing engineers and poor retention.

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