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      Money and Pensions Service

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      Money and Pensions Service reviews

      3.9

      72% would recommend to a friend

      (63 total reviews)

      70% positive business outlook

      Ratings by category

      4.5

      Work/Life balance

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      2.9

      Career opportunities

      Money and Pensions Service has an employee rating of 3.9 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Ratings by demographic groups

      Reviews by job title

      63 reviews
      1.0
      Sep 6, 2019

      Toxic environment - very unhappy and confused staff.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Should offer a real chance to make a difference to people that need it most. should offer the potential to work with really good, dedicated, accomplished people on a number of very exciting projects - sadly it’s unlikely to happen since the merger and restructure of 3 organisations. Useless CEO “resigned”

      Cons

      Poorly managed restructure under new management. Original has since “resigned” but his management team and structure are still in place. Complaints to HR are ignored causing a massive lack of trust. Many highly qualified, dedicated staff are leaving or pushed out to be replaced by friends of the new management team with little or no industry knowledge. A toxic environment with highly demoralised staff.

      4.0
      Apr 25, 2021

      Good benefits, poor career opportunities

      Digital services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance, with overall a good benefits package to suit most

      Cons

      Slow moving organisation with outdated working practices. Lacks creativity, innovative attitudes especially in digital. Leadership is hierarchical and not sufficiently equipped with a skill set to support the complex needs of customers. Communication is self-congratulatory and more resembles a social media feed where important information is lost.

      2.0
      Dec 12, 2022

      Work life balance good. Structure and management very poor

      Technical specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      MaPS do genuinely care I feel about the well being of the employees. Excellent work life balance where you can shut down your laptop at the end of an evening and forget about work. Good holiday entitlement / matched DC pension contribution albiet capped at 10% Salary is ok

      Cons

      Micromanagement at the heart!!! Absolutely have to account for every minute. If you take too much time on a task, then management will question what you are doing. Changing workstream at the drop of a hat Lack of communication on changes and no consultation of front end staff who are treated like commodities. Enforced role changes on staff. Low moral and high staff turnover. A lot of back office pension specialists that are waiting for a pension.

      Viewing 1 - 3 of 63 Reviews
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      ReviewsMoney and Pensions Service reviews

      Glassdoor has 70 Money and Pensions Service reviews submitted anonymously by Money and Pensions Service employees. Read employee reviews and ratings on Glassdoor to decide if Money and Pensions Service is right for you.