Question 1

Is Premier Inn a good company to work for?

Accepted Answer

Premier Inn has an overall rating of 3.2 out of 5, based on over 1,706 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 44% of employees would recommend working at Premier Inn to a friend and 27% have a positive outlook for the business. The best reviews about Premier Inn have been left by employees working as Hotel Manager, Receptionist and FOH Team Member.

Question 2

Does Premier Inn pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Premier Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Premier Inn. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Premier Inn?

Accepted Answer

44% of Premier Inn employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Premier Inn 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Premier Inn?

Accepted Answer

Housekeeper (243), Receptionist (194), Front Desk Receptionist (81), Duty Manager (75), Ground Floor Team Member (56), Night Receptionist (49), Front of House (48), Housekeeping (40), Operations Manager (32), Chef (26), Deputy Hotel Manager (22), Hotel Manager (22), Hotel Receptionist (18), Night Team Member (18), FOH Team Member (16)

Question 5

What are the pros of working at Premier Inn according to real employee reviews?

Accepted Answer

"Guests and some team great!" ((in 91 reviews)); "Good pay (and tips if you work in the restaurant/bar)" ((in 87 reviews)); "Some staff are friendly and polite" ((in 70 reviews)); "Most people you work with are nice and helpful." ((in 70 reviews)); "Good benefits with hotel discount and food discount" ((in 31 reviews))

Question 6

What are the cons of working at Premier Inn according to real employee reviews?

Accepted Answer

"Poor management and very rude for no reason" ((in 134 reviews)); "Very Early and long hours" ((in 81 reviews)); "Manager was awful and unhelpful." ((in 67 reviews)); "No work life balance and if your full time you will feel like this ur only life" ((in 46 reviews)); "Management give mixed messages and long hours occasionally" ((in 13 reviews))

Question 7

What are employees saying about Premier Inn layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premier Inn layoffs and their outlook for job security at Premier Inn in 2026.

Question 8

What are the top reviewed Premier Inn locations?

Accepted Answer

London, Manchester, Birmingham, Glasgow, Edinburgh, Nottingham, Bristol, Leeds, Leicester, Sheffield, Newcastle upon Tyne, Cardiff, Southampton, Chelmsford, Dunstable, Heathrow, Belfast, Bournemouth, Liverpool, Derby, Gatwick, Exeter, Luton, Portsmouth, Epsom, York, Peterborough, Swansea, Saint Albans, Norwich

Premier Inn

Premier Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Diversity & Inclusion"

Bad experience

Not the best

Kitchen team member

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