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The Midcounties Co-operative

Engaged Employer

The Midcounties Co-operative reviews

3.7

70% would recommend to a friend

(333 total reviews)
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Debbie Robinson

30% approve of CEO

47% positive business outlook

The Midcounties Co-operative has an employee rating of 3.7 out of 5 stars, based on 333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Midcounties Co-operative employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

333 reviews
5.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

My role offers remote working balanced with office working which fits in great with my home/life balance. There are great discounts for staff with travel, childcare and food to name a few. I've found it easy to settle in with lots of support with management and my work colleagues. There is lots of online learning and the chance for progression within the company.

Cons

None so far! But it would be nice to have email notifications for new job opportunities to come through every week to keep on top of progression.

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The Midcounties Co-operative Response
9mo
Thank you for sharing your experience with us. We are glad you're enjoying your time with us and enjoying a great home/life balance.
1.0
Feb 18, 2015

Shocking

Recommend
CEO approval
Business Outlook

Pros

Was good to start with, But no pros now

Cons

Disgusting company! Treats staff like they're nothing, Long time employees given a pathetic 72hrs to make a life changing decision is beyond a joke!! Changing job titles (but it's the same job) and paying less money.....loyalty with this company means nothing Aslong as the fat cats are making plenty of money, Then the employees can carry on being treated like crap! Granted you may go far in this company if you bow down and kiss the backsides of higher management.....Who will in turn just treat you like crap when they want to make changes within the company, Thus you will be told to take a pay cut and do more work.....Or be offered a pittance redundancy package and told you have 72hrs to make your choice......Doesn't matter that I gave the company 20yrs of my service!

1.0
Jan 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay rates for CSA level colleagues is ok, better than NMW. Discount is also helpful. That's about it.

Cons

Pay rates for levels above Supervisor depend entirely on how much you creep around management, lazy management who creep are very well paid, those who get on with their job and don't bow down are poorly paid. Some of the long standing store managers are allowed to patronise staff and treat them like the're thick. There have been at least two rounds of redundancies recently, they have laid many loyal staff off and re-advertised their jobs with slightly amended job titles and much lower pay. Support staff in HO mainly affected, meaning poor support to stores and whimsical decisions. A lot of bullying goes in within stores, including by management. No one even attempts to reconcile even if it is reported. A lot of the values they say they work by are as and when it suits. They like to show off as being an employer of choice, probably measured by the annual colleague survey - the survey which any staff who are likely to tell the truth or say anything negative are unlikely to receive as they will run out or get lost, or possibly filled in on their behalf. Area managers don't even speak to colleagues on visits, no recognition for anything! Watch out for scheduled hours especially if you are full time, you'll be scheduled for 45 probably but only paid for 39. If you question, they'll say it's your fault for taking no breaks but a proper break is almost impossible in smaller stores, especially if you're one on one. Check your pay thoroughly, they'll get away with paying premium payments if they think you won't notice. Work/life balance is poor, schedules not done very far in advance and will often schedule you for an early after a late or a late before a day off and an early on returning day. Gone down hill considerably over the last 18 months. Best advice, don't work for Midcounties - it's really not what it seems.

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Glassdoor has 347 The Midcounties Co-operative reviews submitted anonymously by The Midcounties Co-operative employees. Read employee reviews and ratings on Glassdoor to decide if The Midcounties Co-operative is right for you.