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Laura Todd, Global Director of Inclusion and Wellbeing, tells us why we’re supporting Mental Health Week and how we’re helping to end the stigma.
“We’re breaking new ground in human augmented speech analytics, and I think it’s going to be a hugely important element of customer management in the coming years.” - Andy Moorhouse, Director of Insight, Blue Sky, part of Capita. Find out what we’ve learnt from speech analytics.
Making London a zero-carbon city by 2050, if rolled out, would be seen as the third great post-war move to tackle poisonous air across the UK after the smoking ban and the Clean Air Act. Hear from our CEO Jon Lewis as he discusses the launch, which Capita was commissioned to design, implement and operate.
Capita People Solutions’ latest white paper reveals the thoughts of more than 2,500 employees and business leaders in the UK. They found out how they feel about the rise of digitisation in the workplace. Read the article and access the white paper here.
How can a 111-style service improve clinical outcomes and provide efficiency within a healthcare system? Hear from Dr. Charles Young, Senior Medical Officer, Capita, in a recent article in the World Healthcare Journal.
Four universities and colleges have contracted Pay360 by Capita to transform their student experience with its education-focused online store eShop and secure payments technology. Read the full story.
The Mayor of London has launched the world’s largest Ultra-Low Emission Zone (ULEZ), using technology built and operated by Capita, to reduce the capital’s illegally high levels of air pollution. Read the fully story.
“We’re about to become the largest business in three decades to appoint employees as non-executive directors.” - Will Serle, Chief People Officer. Read more about why and how we’re going to achieve this.
“Organisations have become much better at handling complaints.” - Mike Barnard, Executive Officer, Capita Customer Management. Find out how.
During the run up to International Women’s Day, we spoke to Laura Todd, managing consultant, about becoming part of the MIND Index and removing the stigma of mental illness.
