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We are proud to announce that we will be donating £4m of funding to local and national charities in 2025. We will continue to support national and regional charities and have pledged £1.2m in funding to the NFU Mutual Charitable Trust, as well as donating £2.33m to local front-line charities through our Agency Giving Fund. We have also committed £100,000 to our Community Champions Scheme and donated £370,000 to The Farm Safety Foundation - an independent registered charity founded and funded by NFU Mutual. Nick Turner, Group Chief Executive of NFU Mutual, said: “As a business we have been supporting our customers, their families, and the communities they live in since 1910. During these ongoing challenging times, this help matters more than ever. As a member-based, purpose-led organisation, supporting our communities is a core part of what NFU Mutual stands for, and we’re proud to be increasing our annual giving pledge in 2025.”
NFU Mutual retains status as a Which? Recommended Provider for car insurance for 2025 NFU Mutual has retained its status as a Which? Recommended Provider for car insurance for 2025, topping the Consumer Champion’s table of providers. Which? said: “NFU Mutual gets the highest customer score, and while claimants see it as comparatively pricey, they also think it’s very good value for money”. Additionally, our Car insurance has been awarded Which? Best Buy status, joining our Home insurance offering in achieving this recognition. We have been a Which? Recommended Provider for car insurance for over a decade, consistently scoring highly in their benchmarks. Commenting on the achievement, Martyn Dyson, Head of Propositions, said: “Retaining the Which? Recommended Provider status for car insurance year after year truly highlights our unwavering commitment to exceptional customer service. Dedicated teams across NFU Mutual and our Agency Network ensure that we provide a local and personal approach to service, which is continually recognised in customer feedback and by independent experts. This dedication to providing an unparalleled quality and consistency of service, is the cornerstone of our business, demonstrating that customers truly are at the heart of everything we do.”
NFU Mutual has been recognised as a top employer in the UK after being only one of three insurers announced in the 2025 Top Employers list. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices. The programme has certified and recognised over 2,400 Top Employers in 125 countries and regions across five continents. Kenny Graves, HR Director at NFU Mutual, said: “At NFU Mutual, we pride ourselves on being a great place to work – so we are delighted to have been recognised as a top employer in the UK for 2025. “This is the third successive year that we’ve received this recognition, which I believe is testament to our commitment to be a ‘Great Place to Work’ for all our employees. We will continue to work hard to create an environment where our people are attracted to join the organisation, can further develop their skills and feel fully engaged and empowered to make a difference.”
We are delighted to have been named the prestigious Which? Insurance Brand of the Year for the third consecutive year. The Brand of the Year awards took place on 20th May in London and are based on a rigorous set of criteria reviewed by a panel of judges, with performance in Which? testing, brand reliability, analysis of provider data, customer satisfaction surveys and the results of Which? investigations all taken into account. Commenting on the accolade, Rachel Kelsall, Customer Services Director said: “I’m delighted we have received the Which? Insurance Brand of the Year award, which we have now won three years in a row. No insurer has ever achieved this! It is testament to our constant focus on providing the best possible service for customers, particularly at the point of claim where our support is needed most. “Our employees and everyone in our agency network genuinely care about customers, meaning everyone takes an active role in supporting them in times of need. It is this dedication which enables us to deliver on our promises. “I’d like to personally thank everyone – this fantastic achievement is down to you, your consistent hard work and the way you always put the customer at the heart of everything we do.” Anabel Hoult, Which? Chief Executive, said: “Congratulations to NFU Mutual on its win. The Which? Awards judging standards are incredibly high, so to be named as a winner is a huge achievement - something only achieved by the best of the best.”
We are thrilled to announce that NFU Mutual has been named as a ‘ Gallup Exceptional Workplace 2024’. We're delighted to receive this incredible recognition. We are dedicated to creating a culture of inclusivity that enables our staff to thrive and reach their full potential. We are passionate about being an excellent workplace by promoting our employees' health and well-being and encouraging them to take ownership of and advance in their careers. Thank you to all our employees for continuing to make NFU Mutual exceptional.
For the second successive year NFU Mutual has been recognised as a certified UK Top Employer, by the Top Employers Institute (TEI). We are now one of only 112 companies in the UK to achieve this accreditation, and one of only four insurers to make the list. Being certified as a Top Employer, showcases an organisation’s dedication, towards building a better work environment and exhibits this through excellent HR policies and people practices. Kenny Graves, HR Director at NFU Mutual, said: “We’re delighted to have been recognised as a UK Top Employer again this year.” In line with our long-term objective to be a ‘great place to work’, we aim to provide an environment of inclusivity and diversity where our people can thrive. We will continue to work hard to create an environment where people are attracted to join the organisation, can further develop their skills, and feel fully engaged and empowered to make a difference.” David Plink, Top Employers Institute CEO, said: “Exceptional times bring out the best in people and organisations. And we have witnessed this in our Top Employers Certification Programme this year: exceptional performance from the certified Top Employers 2024. “These employers have always shown that they care for the development and well-being of their people. By doing so, they collectively enrich the world of work.
We're proud to announce that we're on the Glassdoor UK Best Places to Work 2024 list. This is the second year in a row we've made it onto the top 50 list. This year we're not only delighted to be on the list but we're also delighted to have moved from number 44 to number 17. We want to say a big thank to all our current and past employees for leaving such great reviews about their experience at NFU Mutual on Glassdoor. Their reviews help us spread the message that NFU Mutual really is a 'great place to work'.
Pride Month June 2023 As a Great Place to Work we want to provide an environment of inclusivity and diversity where our people can thrive. Understanding more about each other’s unique perspectives, is good for our people, our customers, and our ongoing business success. June is Pride month, so to ensure that our LGBTQ+ employees feel seen, represented, and included in our organisation we've proudly launched our Mutual Pride Employee Network Group.
s1jobs Recruitment Awards 2023 Shortlist The annual S1 Jobs Recruitment Awards 2023 takes place on Thursday 20th April 2023 and includes nominees who have wowed the judges with their amazing contributions to the recruitment industry. We're delighted to announce that we have been shortlisted for Best Inhouse Recruitment team by S1 Jobs. We can’t wait to hear the winners on the night but are immensely proud to be shortlisted for this award.
We are delighted to share that NFU Mutual has been named as a ‘Gallup Exceptional Workplace 2023’. This award is incredible recognition for NFU Mutual. We are committed to providing an environment of inclusivity where our people can thrive and achieve their full potential. From supporting your health and wellbeing, to encouraging you to own and develop your career, we’re passionate about being a great place to work. We will continue to work hard to create an environment where people are attracted to join our organisation, can further develop their skills and careers, and are fully engaged and empowered to make a difference. Gallup says: “Winners of the Gallup Exceptional Workplace Award put their people’s engagement at the heart of their business strategy and create a workplace culture to match.
