Agincare reviews

3.6

68% would recommend to a friend

(144 total reviews)
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Raina Summerson

93% approve of CEO

69% positive business outlook

Agincare has an employee rating of 3.6 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agincare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

144 reviews
2.0
Dec 16, 2019
Recommend
CEO approval
Business Outlook

Pros

-Never late with payments. -Better pay than average care homes, -Opportunity for advancement in company. - Some management and HR are understanding and cooperative.

Cons

-Big lack of communication with managment - No more than two weeks holiday at one time. -Overworked employees -Unorganised administration, they like to say that the employee is at the top of the pyramid, and that we are valuable, but that is just rubbish, actions talk louder than words. - Greedy "family owned, and run" corporation, run by people who don't care about work environment, and will do zero vetting in regards to whom they provide services for.

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Agincare Response
4y
Thank you for taking the time to leave a review. We apologise for the delayed response. All feedback is extremely valuable to us. I can assure you we do listen and are taking action. We are currently looking into a suite of training courses which includes coordination training to ensure our carers have the best possible experience with us.
2.0
May 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Rewarding but only because helping others is a rewarding vocation. Staff were supportive but I think there is a dysfunctional work culture. Certain residents were sat bored in their rooms and lacked stimulus.

Cons

Using agency staff when regular staff cannot work is "too expensive". Not enough activities staff so residents were sat bored or without stimulus. Not enough cleaning staff.

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Agincare Response
2y
We treat all feedback very seriously and therefore we would be grateful if you would contact our HR department at hr@agincare.com or please call 01305 825417 for us to discuss this in more detail.
1.0
Jul 26, 2019

worst company

Recommend
CEO approval
Business Outlook

Pros

-none -paid holiday -nice clients -lovely families -awesome hotel for accomodation for 1 week of training

Cons

- office staff rude when they speak on the phone -slavery is modern with Agincare -every live in carer have different rate for the same placement -you better Agincare look after your supervisors which are also rude with live in carers -lowest rate of pay with Agincare

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Agincare Response
4y
Thank you for taking the time to leave a review and we apologise for the delayed response. I can assure you we treat all feedback very seriously. Could you please contact us at customercare@agincare.com to discuss this in more detail. Many Thanks
Viewing 1 - 3 of 144 Reviews

Glassdoor has 160 Agincare reviews submitted anonymously by Agincare employees. Read employee reviews and ratings on Glassdoor to decide if Agincare is right for you.