Question 1

Is Computershare a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Computershare have rated their employer with 2.4 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of Computershare employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Computershare now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Computershare.

Question 2

Does Computershare pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Computershare with 1.8 out of 5 stars based on 27 anonymously submitted employee reviews. This is 46.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at Computershare.

Question 3

How happy are Customer Service Representative CSR professionals working at Computershare?

Accepted Answer

15% of Customer Service Representative CSR employees at Computershare would recommend their employer to a friend. This rating has decreased by 40% in the past 12 months. Customer Service Representative CSR professionals have also rated Computershare with a 2.3 rating for work-life-balance, 1.9 rating for diversity and inclusion, 1.7 rating for culture and values and 1.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Computershare?

Accepted Answer

Customer Service Representative (136), Business Analyst (50), Manager (45), Analyst (41), Project Manager (38), Relationship Manager (32), Customer Service Representative (CSR) (28), Customer Resolution Specialist (27), Software Developer (24), Account Manager (23), Administrator (23), Operations Analyst (20), Team Leader (20), Customer Service (18), Administrative (17)

Question 5

What are the pros of working at Computershare according to real employee reviews?

Accepted Answer

"The people were great and very helpful in my location" ((in 207 reviews)); "Good benefits and pto provided" ((in 166 reviews)); "Work life balance is good" ((in 114 reviews)); "The people are vastly good to work with and the culture is great there." ((in 89 reviews)); "The biggest pro was being able to work from home and having a really understanding manager who was always there to help." ((in 75 reviews))

Question 6

What are the cons of working at Computershare according to real employee reviews?

Accepted Answer

"Low pay and you can get a raise unless you change position or get promoted." ((in 142 reviews)); "Salary is low for this kind of position so there is a lot of turnover." ((in 102 reviews)); "Little or no training for all departments except customer service department." ((in 66 reviews)); "If you forget to ask for additional phone numbers than the ones on the account = no bonus." ((in 38 reviews)); "Upper management is clueless and like the work harder not smarter approach." ((in 28 reviews))

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