. - Smart Meter Engineer British Gas Employee Review

2.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible start and end times. If you have a down to earth manager it makes the job 100x easier but most are trying to climb the ladder. Out and about in the van going from job to job.

Cons

Can be micromanaged, unreliable fleet, unorganised in many departments, poor quality of work due to awful customer services. Changing targets and adding a bunch of pointless stats to add to the other 10 stats we have to follow already, and so on....

Explore other reviews about British Gas

5.0
Jul 4, 2022
Recommend
CEO approval
Business Outlook

Pros

good people, nice workers. Great people

Cons

hard work, very pushy, could be better

3.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Great career over a decade whilst working there. Under the regime of Phil Bentley (former MD), there was excellent growth, and that provided progression.. Good pension scheme, excellent company car options, healthcare plan, great colleagues

Cons

Current culture of disregard for staff, cost cutting without thinking of actual consequence.. Current morale is very low at all levels including managerial. Too much bureaucracy and internal politics, with processes created for the sake of them being there, and no actual benefit.. Input seems to be taken away from management team too.. Salary lower than competition, Manager bonus scheme seems to become harder to achieve in an attempt to cut costs

2
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