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IHG Hotels and Resorts

Engaged Employer

Going downhill and fast - Anonymous employee IHG Hotels and Resorts Employee Review

2.0
Dec 18, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really good work life balance, flexible working, really undemanding work as nobody actually really wants to do anything that involves long hours or effort. Low expectations of corporate staff. Staff rate at hotels can be good.

Cons

Terrible mid to senior management all focused on managing upwards and empire building. Board speak a different language, no idea what's happening or why their strategies aren't working Middle management is full of lazy timeservers whose main aim is to pull up the ladder behind them. No development or promotion. Pay is bad for the sector, HQ is miles out of London so extra commuting costs and it takes ages to get anything done. Company seems like it's not doing well every quarter but no leadership on what to do except spend less money

Explore other reviews about IHG Hotels and Resorts

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly team culture, everyone is always willing to help and friendly.

Cons

There are a lot of projects with no real processes so things can become confusing

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and helpful staff. Supportive Leaders (mostly). Occasional travel. Freedom to share ideas that may drive sales for the Account Directors.

Cons

Not a lot of room to grow as sellers tend to hang on to the roles until retirement. Revenue goals can be a reach.

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