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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(27 total reviews)
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Ritesh Idnani

90% approve of CEO

83% positive business outlook

Reviews by job title

27 reviews

Reviews about "Diversity & Inclusion"

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5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Firstsource is a true rewarding experience. From day one i have felt a strong sense of belonging - the company truly has a family feel that sets it apart. Whether working from home or in the office there is a consistent effort to keep everyone engaged, connected and supported The work life balance is outstanding, which is something i value deeply. leadership encourages flexibility and understands the importance or maintaining personal well being alongside professional responsibilities. I have also seen people climb the ranks from agent, to support to team manager myself included. What also stands out is the camaraderie among colleagues. Everyone gets along well and there's a strong team spirit that makes collaboration easy and enjoyable. The pay is competitive and the benefits package is fantastic - Simplyhealth for example has been a real bonus.

Cons

there are no cons i can think of

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Firstsource Solutions Response
7mo
Thank you for sharing your experience. We’re delighted to hear that you feel a sense of belonging at Firstsource and enjoy the supportive, connected environment we aim to create for everyone. Our people are at the heart of everything we do, and it’s great to hear that this comes through in your experience.
1.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing positive to say about them

Cons

Poor culture, corrupt managers and HR. Left negative reasons for my resignation, none were addressed internally including unwanted physical sexual harassment. Nothing on record and my resignation is not on file. Complaints made about colleagues and no action taken. Toxic culture and corrupt managers paying colleagues to keep quiet

4.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is good and put diversity and inclusion into consideration with opportunities to learn a lot.

Cons

Consider better pay structure to align with the workload

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Firstsource Solutions Response
1y
Thank you for taking the time to leave a review. We're pleased to hear that you appreciate our commitment to diversity and inclusion, as well as the learning opportunities we provide. We do recognise the importance of a fair and competitive pay structure, and we'll consider your feedback as we continue to evaluate our compensation policies. Our goal is to always ensure that our colleagues feel adequately rewarded for their hard work and dedication through our bonuses and other benefits.
Viewing 1 - 3 of 27 Reviews

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