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      Lifeplus

      Engaged Employer

      Lifeplus reviews about "training"

      81% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      41 reviews
      1.0
      Feb 17, 2026

      More control than care

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn fast because you have no choice.

      Cons

      It always feels like there are not enough people and somehow everything is still expected to get done. Management is rough and most managers talk down to staff like basic respect is optional. You are not allowed to speak up directly, everything has to go through layers that go nowhere. HR barely helps and usually just disappears when things get messy. Job postings feel misleading since roles never seem to open for real. The company talks a big game about values, but it all feels fake once you see how little support or training anyone actually gets.

      5.0
      Apr 30, 2026

      Flexibility and friendly environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good initial training and steady support while you get up to speed - Work from home most days and flexibility in shifts - Clear processes for handling different customer situations - Colleagues are friendly and easy to work with - Competitive pay and good health and wellness benefits

      Cons

      Can be hard to keep up with the pace in peak call periods.

      avatar
      Lifeplus Response
      1mo
      Thanks for sharing your thoughts and feedback with us! We’re super pleased to hear your positives around training, flexible working, supportive colleagues and our processes. We put a lot of focus on making sure our colleagues feel well supported, so it’s great to know that came through for you. It’s also lovely to hear you’ve felt the benefits of our pay, health and wellbeing offering and the flexibility of hybrid working. We absolutely hear you on the pace during peak periods, it can definitely get lively! Our Customer Care Administrators (yourself included) do an amazing job during these times and we’re incredibly proud of how they support our customers when demand is high.
      4.0
      Mar 2, 2026

      Nice team and workplace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice and helpful colleagues. Supportive work environment. Pleased with the training – gave me solid product knowledge and confidence in using the systems. Clear processes and good communication. Satisfied with the pay and benefits.

      Cons

      Some days just the same thing over and over

      avatar
      Lifeplus Response
      2mo
      It’s great to hear that you’ve had such a positive experience with the team, training and overall environment. Building confidence early on and having clear processes in place can make a real difference and it sounds like you've really benefitted from that. We also note your comment around the repetitive nature of some days. Different roles can suit different working styles, so it’s helpful to see that reflected here. Thank you for sharing your thoughts.
      5.0
      Dec 6, 2025

      High standards that help you grow

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company sets clear expectations for how to treat every customer. The high standards push me to stay organized and help me build better habits. There are frequent training sessions, so I pick up new tips for handling product questions and tricky order issues. Because of this, I speak with more confidence and manage to stay calm when it gets very busy.

      Cons

      It can be difficult to get answers from supervisors during peak hours.

      avatar
      Lifeplus Response
      2mo
      It’s lovely to hear that the clear standards, training and ongoing development are helping you build confidence and stay organised in your role. We also appreciate your feedback regarding accessing support during peak times. We understand that responsiveness can vary depending on demand and it’s helpful to hear how this is experienced. Thank you for sharing your perspective.
      5.0
      Jun 15, 2026

      Stable company with competent people

      Skilled labor & manufacturing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

      Cons

      Manufacturing work is demanding, with strict requirements and deadlines.

      4.0
      Apr 10, 2026

      Solid foundation for a career in customer service

      Customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security with a stable company and real possibilities to move up. Promotions from within, so you can rise in the ranks if you prove you're ready for greater responsibilities. Solid training and mentorship from supervisors and experienced reps on the team.

      Cons

      Some great managers but also some only concerned with numbers

      avatar
      Lifeplus Response
      2mo
      It’s lovely to hear that you value the stability, development opportunities and have seen the internal progression routes within the business. It's also great to hear you feel so supported from colleagues across the team in terms of training and mentorship. We also note your views around different management styles. Experiences can vary, and it’s useful to see a range of perspectives shared. Thank you again for your insights.
      5.0
      Feb 17, 2026

      People who work here is the biggest positive

      Customer services support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Leads are on the floor and ready to assist if needed - Onboarding and training covered all the basics - Veteran reps are happy to share tips with new people - Never had any issues with pay - Workplace remains organized and calm even when busy

      Cons

      Some of the managers are hard to reach

      avatar
      Lifeplus Response
      2mo
      Thanks for sharing your experience. It’s great to hear that you feel supported on the floor and that both training and team knowledge sharing have helped you settle in well. We also appreciate and have noted your comment about manager availability. Experiences can vary depending on the day to day and it’s super helpful to have your perspective. Thanks again for your feedback.
      1.0
      Dec 16, 2025

      The worst company to work for, bar none.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      From what I experienced, there aren't any pros or benefits to working for Lifeplus. I did have some decent coworkers, but I wasn't able to make any meaningful connections with any of them since they left a few months after I joined.

      Cons

      When I say Lifeplus is the WORST company I've ever worked for, it's no exaggeration. I was already burnt out as soon as I started working here; management expected me to know how to do my job perfectly with ZERO support and ZERO training! I was at a loss on what to do for my first few months, and I couldn't even ask for help from my coworkers because they were just as lost as I was. Whenever I made a mistake, I was insulted for being stupid and incompetent, but I wasn't given any proper feedback to help me correct said mistake and make me grow. What's even more frustrating is that despite the high expectations, employees aren't rewarded at all for their hard work, and their needs are constantly being ignored. Lifeplus makes it blatantly clear that it couldn't care less about employees, and only cares about profit. The leadership keeps setting unrealistic expectations, while management lacks any empathy and neglects to provide any support or guidance. I've seen a lot of talented people leave the company because, despite performing at a high level, their efforts were never acknowledged, much less rewarded, and the only time they got any attention was whenever they messed up.

      5.0
      Jan 31, 2026

      Something to build on long-term

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits package and many opportunities to learn new skills and advance. Company that clearly values long-term growth, providing support beyond basic training. Good place to build a career, not just hold a job.

      Cons

      Upgrades necessary for some of the systems

      avatar
      Lifeplus Response
      2mo
      It’s lovely to hear that you value the benefits package, development opportunities and the focus on long term growth within the company. We also hear you about system improvements. We recognise that tools and platforms play an important role in day to day work and feedback like this is appreciated. Thank you for taking the time to share your experience.
      5.0
      Mar 19, 2026

      Doing all right here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Practical training on systems and customer handling - Positive culture and nice coworkers - Good leadership - Decent pay and benefits - Flexible hours

      Cons

      Quite a bit of learning to do (many different scenarios)

      avatar
      Lifeplus Response
      2mo
      Thanks for your feedback. It’s great to hear that you’ve found the training practical and the culture supportive, alongside the flexibility in hours and overall benefits offered. We also note your comment around the learning curve. With a variety of scenarios, experiences can differ as people build familiarity over time. Appreciate you sharing your thoughts.
      Viewing 1 - 3 of 41 Reviews
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