This company is so money orientated its frankly embarrassing. Sales targets are set that are absolutely impossible for the business I am a part of to reach. Regurgitated entrepreneurial babble of 'believe and you can achieve' is an ethos M&B seem to pump into businesses with little to no observation of the individual business as a standalone. Consequently, these targets are never hit. They are not achievable.
As a direct result of this- our options are- over spend on hours and have the vicious entourage of senior management snapping at your ankles or be viciously understaffed forcing valued colleagues and friends to break their back to achieve what this company stipulates to be the 'minimum'
I have been working for the company for two years. In that two years I have seen excellent people, people with true, identifiable talent leave because promises are simply not delivered. This is a theme with this company. A theme that has caused personal and professional upset to me and those I hold dear.
The first promise broken by the company was one that said they would do all in their power to give you the resources to be sufficient at your job. The first resource would be a fully equipped team. The afore mentioned sales figures that dictate a labour spend continues to make this impossible. Add this to the fact I have been self taught our labour and sales system because a course that was seemingly essential to my progression in management was cancelled due to 'cuts'. The course scheduled for August 2014? I'm still waiting...
I began working 60 hour weeks and being paid for 30 of them because the company didn't have a job role outlined for me yet. My company expected me to work double and deliver results without honouring the most simple requirement of an employer-employee relationship. Paying me.
Eight months passed. Eventually, and this was after my, then, assistant manager, growing even more furious - I was paid. A job role was created, after months of promises I was given a supplementary contract to accompany my pre-existing one.
Why didn't I leave? I hear you ask. I was a student it was not possible to leave. I was soon given the equivalent of hush money to stay. It was never said that this was to cover the fact I was not paid. However no one else got such extravagant gifts. Law suit prevention method, done.
The company's a funny one. Senior management are either fresh hospitality hotheads who couldn't tell you what a line was let alone how to clean one or old timers that have a cut throat attitude. Perhaps they, too, have had enough.
People who are under qualified are given roles way out of their depth. Some roles, however, are designed with an octopus in mind. I can't imagine how else someone is meant to do 70 hours of work in a 48 hour salaried contract.
And of course let's remember that the company bleed their staff dry until January. 'Here friend, here's a decent wage but when the quiet period hits prepare to have your living costs severely challenged whilst we halve, no, quarter what we can give you to work'
I am en route to leave, and not a shred of me wishes to stay any longer. I cannot wait to join functional businesses that respect their employees and offer some degree of understanding without the clink of coinage as background music.
I cannot urge you to avoid this company enough.
