Does New Look pay their employees well?

According to anonymously submitted Glassdoor reviews, New Look employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at New Look. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at New Look?

40% of New Look employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Look 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at New Look?

Sales Assistant (413) , Sales Advisor (370) , Sales Associate (230) , Supervisor (125) , Part-time Sales Advisor (67) , Store Manager (62) , Retail Sales Assistant (60) , Retail Assistant (50) , Retail Sales Associate (45) , Customer Assistant (25) , Customer Service (20) , Shop Assistant (19) , Manager (17) , Sales (17) , Visual Merchandiser (15)

What are the pros of working at New Look according to real employee reviews?

"Easy Job Easy to work for Nice to be part of a larger team Staff are friendly" ((in 172 reviews)); "People are nice and flexible" ((in 148 reviews)); "The in store team were great & other local stores were often supportive of each other." ((in 123 reviews)); "Good benefits and can choose your hours" ((in 41 reviews)); "Good holidays" ((in 6 reviews))

What are the cons of working at New Look according to real employee reviews?

"Poor management not much support" ((in 203 reviews)); "low pay and a lot of workload" ((in 169 reviews)); "rude manager and unexpected work calls" ((in 110 reviews)); "Long hours but rewarding" ((in 109 reviews)); "NO WORK LIFE balance at all!! What’s app goes off until midnight from RBMs micromanaging." ((in 43 reviews))

What are the top reviewed New Look locations?

London , Glasgow , Birmingham , Manchester , Leeds , Weymouth , Bristol , Liverpool , Leicester , Newcastle under Lyme , Nottingham , Cardiff , Edinburgh , Newcastle upon Tyne , Belfast , Reading , Aberdeen , Stoke-on-Trent , Gateshead , Southampton , Sheffield , Stratford , Dundee , Oxford , Northampton , Coventry , West Thurrock , Cambridge , Derby , Norwich

New Look reviews

3.3

40% would recommend to a friend

(458 total reviews)

Helen Connolly

45% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (458 reviews)

Ratings by demographic groups

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Reviews by job title

458 reviews

Reviews about "Compensation"

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2.0

Jun 24, 2026

Toxic environment with rude management and low pay

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Some staff were nice but that was a minority

Cons

Rudest customers and management always belittle and try control everything I wouldn’t advise anyone to work here at all it’s so bad minimum wage and never any overtime

4.0

Jun 22, 2026

Flexible hours but high pressure to meet targets

Sales associate

Recommend

CEO approval

Business Outlook

Pros

> Very flexible with uni students etc > No strict uniforms > Hiring process simple

Cons

> Forced to hit targets even though you’re on minimum wage and will get taken away and talked with the manager if you can’t hit these targets > Not allowed to do nothing even for a second, need to be constantly moving / showing them you’re working > Your manager is probably pressured by regional managers and above, making them ruder and more stressed

3.0

Jun 7, 2026

Great team culture despite low staff count

Assistant designer

Recommend

CEO approval

Business Outlook

Pros

Lovely team and good company culture

Cons

Incredibly short staffed meaning workload is immense with limited support from management. A lot of responsibility for below average pay

Viewing 1 - 3 of 458 Reviews

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Jobs at New Look

Warehouse Colleague

Newcastle upon Tyne, England

View job

Sales - Sales Advisor - UK

Glasgow, Scotland

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Junior Product Copywriter (Ecom Studio)

London, England

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Sales - Sales Advisor - UK

Crawley, West Sussex, South East England, England

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Sales - Sales Advisor - UK

Reading, England

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New Look

New Look reviews

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Reviews about "Compensation"

Toxic environment with rude management and low pay

Flexible hours but high pressure to meet targets

Great team culture despite low staff count

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