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Celebrating a Major Milestone at the RAC! š Weāre proud to share we have successfully renewed our contract with Motability until 2036, extending a long-standing and trusted partnership that continues to deliver exceptional service to customers across the UK. This means we are now the exclusive provider for providing breakdown service and incident managing their vehicles off road. Amazing! We marked this milestone by recognising all 4500 RAC colleagues with celebrations across all our sites, including visits from senior leaders and key stakeholders. Lisa Witherington, Managing Director of Customer Services at Motability, joined us at our Bescot office to help launch the new contract. She praised the quality of service delivered over many years and expressed her excitement at strengthening and expanding the partnership further. Whilst at our Bradley Stoke office, The RAC Board joined the Executive Team to offer their thanks and support. No celebration is complete without a sweet treat! š We made sure every colleague had a slice of cake in our offices, whilst our roadside and mobile mechanics will be able to celebrate with a Greggs voucher which is making its way to them. Enjoy š
At the RAC, wellbeing is at the heart of everything we do. We know that supporting our mental, physical, and emotional wellbeing helps us thrive both at work and in our personal lives. As part of World Wellbeing Week, some of our colleagues attended the š§” Proud to Stand Together for Suicide Prevention š§” Summer Ball, hosted by our Mental Health First Aid (MHFA) training partners, Tough Enough to Care. It was an inspiring evening raising awareness, breaking stigma, and encouraging vital conversations around mental health. Our Mental Health First Aiders play a crucial role in supporting our Orange Heroes, offering a safe, confidential space to talk openly and without judgement. A reminder that you donāt have to be in crisis to start a conversation about mental health. To continue the conversation, weāve also been asking colleagues how they prioritise their own wellbeing. The answers were wonderfully varied from singing, reading, and exercising to cooking and spending quality time with family. Itās a powerful reminder that wellbeing means different things to different people. Itās also been fantastic to see our Executives and Senior Leaders share how they look after their own wellbeing. What do you do to support yours?
š Award-Winning Teamwork at Its Best! Weāre incredibly proud to share that our Sales Operations team has been named Contact Centre of the Year at the South West Contact Centre Awards, for the second year in a row! Even more exciting? We also won Best Outsourced Partnership alongside our amazing partners at Concentrix (RAC & CNX). These wins are a true reflection of the collaboration, passion, and commitment that define our team culture. Itās not just about the awards, itās about how we support each other, raise the bar, and deliver exceptional experiences every day. A huge congratulations to everyone involved and thank you for making this such a fantastic place to grow and succeed. Interested in joining an award-winning team? Check out our open roles and see what makes working here so special. #LifeAtTheRAC #AwardWinningCulture #Teamwork
š Graduation Day at Orange! š Today, we proudly celebrated the graduation of 17 incredible apprentice patrolsānow fully fledged members of our Orange patrol family! Our apprenticeship programme is more than just training; itās an investment in the future of Orange. Weāre building a strong, skilled, and passionate team from the ground up, and this is just the beginning. To our newest patrols: welcome aboard!
Sharing and shaping our Orange future š§” We believe in keeping our colleagues informed and empowered. Thatās why we regularly update our colleagues on our progress, priorities, and plans for the future through our Pit Stop Performance sessionsāensuring everyone is aligned, engaged, and inspired to contribute to our shared success. These are more than just a meetingātheyāre a moment to celebrate our progress, strengthen our sense of purpose, and reinforce the values that drive us forward. Events like these are a testament to our colleague-first cultureāone that makes RAC not just a workplace, but a community. Weāre growing, innovating, and shaping the futureātogether.
A Night to Remember: Celebrating Our Values at our Annual Awards! Another truly unforgettable eveningāour annual āOrange HEROES ā Awards Night, where we celebrated not just achievements, but the very heart of who we are: our values. With over 300 colleagues and guests in attendance, the event was a showcase of the passion, and dedication that defines our incredible Orange culture. Recognising our colleagues who live and breathe our values ā itās a night full of applause, appreciation and a shared sense of pride that really is off the scale! Itās a big part of our recognition calendar, and celebrating those who live and breathe our values remains a top priority on our engagement agenda. Weāre already looking forward to the 2026 awardsāand we canāt wait to see the inspiring nominations from peers later this year!
It's sometimes hard to find the right words to give enough credit to our many Orange Heroes and what they do for people in need of our help everyday, We simply could not have chosen better than this. May this fill you with passion and pride. #ProudtobeOrange
Nothing beats a good walk to start the day, Some of our wonderful SLT did just that recently during a visit to our Manchester site on Salford Quays, check out the link below...
š Meet the People Behind the Patrol: Life at the RAC At the RAC, weāre more than just the UKās most trusted breakdown service - weāre a team of Orange Heroes keeping the country moving. From our legendary patrols on the roadside to the people behind the scenes in recruitment, marketing and tech, we believe in backing our people as much as we back our members. What makes working here different? š We put people first. Whether youāre helping a stranded family get home or designing the next campaign, your voice matters. š We live for moments that matter. From surprise thank-you treats to career milestone shout-outs, we celebrate our people properly. š We donāt do boring. Innovation isnāt just for new car tech ā itās in how we work, learn and support each other every day. We call ourselves Orange Heroes because weāre bold, brave and always ready to jump in when it counts. And while weāre proud of our heritage, weāre even more excited about where weāre headed next. Want to be part of it? Pull up a (virtual) chair, bring your ideas and letās make good things happen together. #LifeAtRAC šš§”
Our Sales Operations team was recently announced as the winner in the Best Team category at the British Quality Foundation (BQF) Awards! The event was held at Wembley Stadium and was attended by Princess Anne! Our agents had an amazing night celebrating!
