Simplified. Short phone screen to make sure I was who my application said I was with a recruiter then scheduled and in person interview at the store with the GM and DM.
I applied through college or university. I interviewed at Marshalls in Nov 2015
Interview
Interviewed through my school. We had three rounds. I didn't hear back with a straight answer of whether or not I received an offer until 2 months after the last interview.
I applied online. The process took 6 weeks. I interviewed at Marshalls (Charlottesville, VA) in Apr 2017
Interview
I participated in several phone interviews with varying levels of HR. Then I received a call from HR to make an appointment for a local face to face interview.
The questions were mostly behavioral type. All open ended.
Interview lasted approximately 45 mins.
Was given a written offer within 3 days.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an upset customer;What steps did you take and what was the outcome.